The solution for a Home Care Agency focused on Growth.
Objective
Sunflower Home Health Care Services is a fast-growing Home Care Agency with locations in Philadelphia, PA and Delaware County, PA. In order to maintain and support their growth goals, Sunflower needed a way to manage their leads, ensure they remain engaged with their community, streamline their processes, and gain operational efficiencies.
Home Care Digital Marketing Chief Consultant, Steven Ray, visits Sunflower Home Health Care Services during their annual Turkey Drive.
Solution
Our solution to best meet the needs of Sunflower's growing home care agency is "The App by Home Care Digital Marketing" or just "The App". Partnering with Sunflower Home Health Care Services, we were able to setup The App so that Sunflower can make full use of its features including: chatbot on their website, social media scheduler, Google My Business chat setup and integration, "Missed Call Text-Back", and custom, automated workflows. Sunflower Home Health Care Services is now able to remain laser-focused on their growth because of The App.
Clarimil Christian, CEO Sunflower Home Health Care Services, LLC.
"We are extremely happy and pleased with "The App." It has helped our business tremendously in that we are now reachable through chat, we have auto responses, and we will never miss a call. We are so excited for what The App has done for us, and look forward to all the constant new updates that are to come. We would recommend The App to anyone for convenience and a smooth daily routine especially in a very fast paced and busy office setting/environment.
Thank you Home Care Digital Marketing for your professional and excellent services that have made our job easier to serve and focus in our field!"
Success Stories
New Client & Caregiver while the office was CLOSED
Within 24 hours of installing the chatbot on Sunflower's website, Sunflower received a new lead via their chatbot while they were CLOSED. This lead was able to be converted into a qualified caregiver with a client because of The App.
Social Media Domination
With The App, Sunflower has scheduled and posted 100+ social media posts to their favorite platforms. With multiple locations, they are able to post to their location-specific platforms individually or to all platforms for all locations at the same time.
Smooth Operations
New processes have been put in place at Sunflower thanks to the custom workflows available via The App. These include: streamlined job application process, staff coaching opportunities, auditing surveys, new lead notification system, and reputation management.
View The Full Case Study Here
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